Privacy
Privacy and security policy
iPanic Analyzer processes only the information required to authenticate users, analyze logs, maintain private history, fulfill purchases, provide support and protect the service.
Account and diagnostic data
Account email and profile details support authentication and private history. Panic-log content is processed to generate a diagnosis and may be retained in the user’s private history until deleted.
iPanic Extractor transfers
A panic-full remains local until the user explicitly selects Analyze in iPanic Extractor. The original file is then sent over HTTPS through a temporary, single-use transfer. An unclaimed transfer expires after 30 minutes; a claimed file is deleted from temporary storage immediately. Receiving the file does not start a diagnosis or consume a credit.
Repair outcomes
A user may voluntarily report whether a recommendation resolved a fault. Only anonymous aggregate counts by model and signature contribute to evidence; private logs, notes, email and user ID are not made public.
Payments and service providers
Payments are processed by configured payment providers. iPanic Analyzer does not store full card numbers, CVC codes, bank credentials or PayPal passwords.
Operational analytics
Configured analytics receives only funnel events and basic page context. Panic-log content, diagnostic results and customer notes are not included in analytics events.
Your controls
Users can clear analysis history and request account deletion from account settings. Contact support for privacy questions.